Privacy Policy

We may collect the following categories of information, depending on how you interact with us:

• Identity and contact data: name, email address, company name, and similar details you provide voluntarily.
• Technical data: such as IP address, browser type, device type, and general usage information related to our website (often through cookies or similar technologies, where applicable).
• Communication content: messages you send to us by email or through forms, including attachments where relevant to a business inquiry.

When you contact us (for example by email or by following contact details published on this website), we use the information you provide to respond to your inquiry, to assess whether we can provide the requested services, and to maintain a record of our business correspondence where appropriate. We do not use inquiry data for unrelated marketing unless we have obtained a valid legal basis and, where required, your consent.

If you email us at contact@valeridium.com, we process the sender address, recipients, content, and technical metadata necessary to deliver and archive business-related messages. We use this information to provide services, manage client relationships, and comply with legal obligations (for example, accounting or regulatory record-keeping where applicable).

We use personal information for purposes such as:

• Providing and administering our digital services;
• Communicating with clients and prospective clients;
• Operating, securing, and improving our website;
• Complying with applicable laws and responding to lawful requests;
• Establishing, exercising, or defending legal claims where necessary.

We process personal data only where we have a lawful basis under applicable data protection law, such as performance of a contract, legitimate interests that are not overridden by your rights, compliance with a legal obligation, or consent where required.

Where services involve payments, payment details are typically collected and processed directly by independent payment service providers (for example, card networks or payment platforms). We do not store full payment card numbers on our own systems when such processing is handled by a certified third party. The provider's privacy policy and terms apply to payment data they process on our behalf or in connection with transactions related to our services.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to manage client projects, meet legal, tax, and accounting requirements, and resolve disputes. Retention periods may vary depending on the nature of the data and our legal obligations. When data is no longer needed, we delete or anonymize it where feasible.

Depending on your location and applicable law (including the General Data Protection Regulation where it applies), you may have rights to:

• Request access to your personal data;
• Request correction of inaccurate data;
• Request erasure in certain circumstances;
• Object to or request restriction of certain processing;
• Request data portability where applicable;
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at contact@valeridium.com. You may also have the right to lodge a complaint with a supervisory authority in your country or region.

Our website may use cookies or similar technologies that are strictly necessary for the operation of the site (for example, security or load balancing), and, where we implement them, analytics or preference cookies. You can control cookies through your browser settings. Blocking certain cookies may affect how parts of the website function.

If we transfer personal data outside the European Economic Area, we will do so in accordance with applicable law and using appropriate safeguards (such as standard contractual clauses) where required.

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission over the Internet is completely secure; we encourage you to use secure channels when sending sensitive information.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date where practicable.

Questions about this Privacy Policy or our data practices may be sent to contact@valeridium.com.